Your Privacy Our priorities

Bdt995 is a trusted online gaming platform in Bangladesh. We believe privacy is a fundamental right and that safeguarding your personal information is our responsibility. This Privacy Policy explains what information bdt995 collects, why we collect it, and how it is used and protected.

By using the bdt995 website or app, you agree to this Privacy Policy. Please read it carefully. If you have any concerns, contact us directly or stop using the platform.

This Privacy Policy applies to all bdt995 services, mobile apps, websites, and customer support channels. Third-party services may have their own separate privacy policies, for which bdt995 is not responsible.

Bdt995 collects certain necessary information to provide you with the best experience. This falls into two categories: information you provide directly, and information collected automatically while you use the platform.

Bdt995 collects your information through several methods. We are fully transparent about each of these so you always know exactly when and how your information is being collected.

• At Registration: The details you fill in when creating an account are stored directly.
• For KYC verification: Documents uploaded for identity verification are stored securely.
• Transaction time: Every deposit and withdrawal is automatically logged.
• During Gameplay: Every bet, win/loss outcome, and session duration is recorded.
• Cookies & Tracking: When you visit the website, cookies and analytics tools automatically collect device information.
• Via support: Conversations via live chat or email are recorded and retained.

We never collect additional information without your knowledge or consent. If we ever need to start collecting a new type of information, this Privacy Policy will be updated and you will be notified in advance.

Bdt995 uses your information solely for legitimate, clearly defined purposes. We never use your data for unauthorized or unrelated purposes. The key purposes for which we use your information are outlined below:

• Account management: To create, verify, and maintain your account.
• Transaction processing: To process deposits and withdrawals securely.
• Customer Support: To help our support team resolve your issues faster.
• Security Assurance: To prevent fraud, money laundering, and account hacking.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Legal compliance: To meet regulatory compliance requirements.
• Platform Improvement: To analyze user experience and improve service quality.

Bdt995 never sells your personal information. In limited circumstances, it may be necessary to share certain information with trusted third parties, and this is always done under strict confidentiality agreements.

Bdt995 employs industry-leading technology to keep your information secure. Our security infrastructure operates across multiple layers, so that if one layer is compromised, the remaining layers continue to provide protection.

• 256-bit SSL/TLS Encryption: All communication between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): You can enable additional OTP verification when accessing your account.
• Firewall & DDoS Protection: Server-level measures are in place to prevent unauthorized access and attacks.
• Secure Data Centers: Your information is stored in ISO-certified data centers under 24/7 monitoring.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.

Bdt995's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your experience.

You can disable cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not function properly.

Bdt995 respects your data rights. You can exercise any of the rights listed below at any time, and our support team is here to help you through the process.

• Right to access: You have the right to know what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the use of your information be restricted.
• Data Portability: The right to receive your information in a machine-readable format.
• Right to object: The right to object to the use of your data for specific purposes.
• Marketing Opt-Out: You can opt out of promotional emails and SMS at any time.

Bdt995 retains your information only for as long as it is needed to deliver our services or meet legal obligations. Any data that is no longer required is securely deleted.

Even after an account deletion request, certain information must be retained for a set period due to legal and regulatory obligations. Once that period has passed, the data is permanently deleted.

For any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will review your matter with the utmost care.